Be a Rolling Stone: 6 Ways to Clear the Way for Action
Imagine a 30-something corporate middle manager from New Jersey. Neatly dressed with one hand on her hip, she sounded a little like Fran Drescher from the Nanny. Standing around 5 foot tall, she was tiny and she was forceful. This is my friend and colleague, Tara,...
9 Killer Ways to Break Ahead of the Competition
Figuring out how to deliver true differentiation and VALUE in the marketplace starts with being known as the educator. In essence, acting as a “consultant,” who educates the marketplace on what they didn’t know, that they should know, about how current trends are...
Stop Hand-Holding Your Staff
How much could you grow your business if you weren’t busy hand-holding your employees? Don’t miss the FREE bonus at the bottom of this post! __________________________________________ If you have employees, you already know that one of the most costly,...
The ‘Mighty Mouse’ Approach to Customer Service
Customer service is defined as the assistance and advice provided by a company to those people who buy or use its products or services. The attitude of a business towards its customers or clients need to permeate the entire culture of an organization to be effective,...Learn More
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